Terms of Service

Welcome to Samely. By using this app, you agree to these Terms of Service. If you do not agree, please do not register for or continue using the service.

1. Overview

Samely is operated by CloudBeat Inc. (a company incorporated under the laws of the Province of Ontario, Canada, "we", "us", or "Samely"), and provides a lightweight social experience based on your "current status": browsing people in the same status, saying hi, one-on-one chat, posting moments, and more, so you can find someone on the same wavelength to chat with during a spare moment.

2. Eligibility

• You must be at least 18 years old and truthfully provide your birthdate during onboarding;
• You must be authorized to link the Apple / Google account used to sign in;
• You agree to comply with the Community Guidelines and applicable law.

3. Account & Security

Your account is created and accessed via third-party OAuth. You are responsible for safeguarding your third-party account's login credentials and device security, and must not share them with others. You are responsible for unauthorized use resulting from your failure to safeguard your account or credentials; if you discover your account has been compromised or accessed without authorization, please contact us immediately. Selling, renting, or transferring your account is prohibited.

4. User Content

You retain rights to the content you post (profile, moments, chats, etc.), while granting us — and any service providers we engage to operate the service — a worldwide, royalty-free, non-exclusive, sublicensable license to store, reproduce, display, transmit, moderate, back up, and otherwise use such content as necessary to operate the service; this license remains in effect while you use the service, and may continue for a reasonable period after you delete content or your account, for backup, compliance, or legal purposes. You represent that the content you provide does not infringe the rights of others, and you accept responsibility for any third-party claims arising from content you post.

We may filter or review content; content pending review may be visible only to you.

5. Prohibited Conduct

• Harassment, intimidation, hatred, discrimination, or sexual exploitation-related conduct;
• Posting illegal, sexually explicit, violent, fraudulent, or spam advertising content;
• Impersonating others, using a false identity, or posting misleading profile information;
• Bypassing quotas, moderation, bans, or other safety mechanisms;
• Scraping, reverse engineering, or interfering with the normal operation of the service;
• Using the service for romance scams, financial inducement, or other conduct that harms others.

6. Safety Features

You can report or block from within profiles and chats. We act on valid reports and may take measures such as warnings, feature restrictions, content removal, or account bans. For urgent personal safety concerns, please contact local law enforcement.

7. Membership & Payments

VIP and other paid benefits are purchased and managed through Apple App Store / Google Play subscriptions. Unless you cancel before the end of your current billing cycle, your subscription will automatically renew at the price and interval shown in the store; specific renewal rules, cancellation methods, and renewal reminders are governed by the settings of the app store you use. Virtual benefits generally cannot be transferred or redeemed for cash; refunds are handled under the applicable store policy and law, and we cannot process refunds directly.

8. Changes & Interruptions to the Service

We may update, suspend, or discontinue part or all of the service. We will make reasonable efforts to maintain availability, but do not guarantee that the service will always be uninterrupted or error-free.

9. Disclaimers & Limitation of Liability

To the maximum extent permitted by law, the service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Your interactions with other users — including any in-person meetings — are at your own discretion and risk. To the extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages; to the extent permitted by law, our aggregate liability to you will not exceed the amount you actually paid for the service in the 12 months preceding the event giving rise to the claim. Nothing in this section excludes or limits any liability that cannot be excluded or limited under applicable law (for example, liability arising from our fraud or willful misconduct).

10. Termination

You may stop using the service and request account deletion at any time. We may also suspend or terminate the service to you if you violate these Terms, the Community Guidelines, or applicable law.

11. General

These Terms, together with the Privacy Policy and Community Guidelines, form the entire agreement between you and us regarding Samely. If any provision is held invalid, the remaining provisions will remain in effect and enforceable.

These Terms are governed by, and will be construed in accordance with, the laws of the Province of Ontario, Canada, without regard to conflict-of-laws rules, and the United Nations Convention on Contracts for the International Sale of Goods does not apply. Any dispute arising out of or relating to these Terms or your use of the service will be submitted to the courts of competent jurisdiction in Ontario, and the parties consent to their jurisdiction.

Language: These Terms, the Privacy Policy, and the Community Guidelines are provided in English, Simplified Chinese, and Traditional Chinese. This English version is the governing text; the Chinese versions are provided for reference and convenience only. In the event of any conflict or inconsistency, the English version prevails.

Contact: support@getsamely.app